Last updated
May 7, 2010
F&W Pest Control, Inc., (F&W) is committed to protecting your privacy. This privacy statement explains data collection and use practices of the www.fwpestcontrol.com and its affiliated websites including www.wellgetem.com and portal.fwpestcontrol.com (individually the “Site” and collectively the “Sites"); it does not apply to other online or offline F&W site, products or services. By accessing the Sites, you are consenting to the information collection and use practices described in this privacy statement.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about F&W products and services, subscribing to paid services, using free services, registering to receive updates or e-mail newsletters, accessing a limited-access service, registering for an event or training, or when purchasing, and/or downloading F&W products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information. We may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our Site. This information is used to help improve, analyze trends and administer the Site.
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized. In support of these uses, F&W may use personal information to provide you with more effective customer service, to improve the Site and any related F&W products or services, and to make the Site easier to use. In order to offer you a more consistent experience in your interactions with F&W, information collected by F&W may be combined with information collected by other F&W services. We may use your personal information to provide you with important information about the products or services that you are using. We may send you information about other F&W products and services. F&W may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on F&W or the Site; (b) protect and defend the rights or property of F&W and all of our Web sites; or (c) act in urgent circumstances to protect the personal safety of F&W employees or agents, users of F&W products or services, or members of the public. Personal information collected on the Site may be stored and processed in the United States or any other country in which F&W or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country.
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of F&W and its controlled subsidiaries and affiliates without your permission. Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to F&W in the context of other, separately operated, F&W products or services. F&W may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. If at any time you wish to correct the personal information provided previously, you may contact us by email through our website, at www.fwpestcontrol.com, and send us the updated information. If you wish to have your name removed from our client list and no longer receive any email from F&W you may send us an email through our website, at www.fwpestcontrol.com, with the word unsubscribe in the subject field.
F&W is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption.
If you have questions regarding this statement, you should contact us through our website at www.fwpestcontrol.com. Disputes arising from the enforcement of this privacy statement, as revised, will be resolved through the Massachussetts BBB or a third party dispute resolution service selected by F&W at its sole discretion.
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
F&W welcomes your comments regarding this privacy statement. If you believe that F&W has not adhered to this privacy statement, please contact us through the information provided on our web site, and we will use commercially reasonable efforts to promptly determine and remedy the problem.